Processing And Shipping
PROCESSING
Every product in our store is customized, manufactured, and packaged internally. The duration of production is influenced by our present order quantity, with a standard turnaround time of 7 working days.
CUSTOM ORDERS AND MURALS
Our custom murals are designed just for you! Our talented designers will create a unique mural based on your wall measurements and style preferences. We'll send you an art proof within 1 business day for your approval, and you can request revisions until it's perfect.
CONTACT DETAILS
To ensure a smooth process, please provide a valid email address.
Your order will be processed for printing once you approve the artwork.
Provide a contact number and postal code when ordering to avoid shipping delays.
CANCELLATION
Need to cancel your order? No problem! We offer hassle-free cancellations up to 12 hours after your order is placed. No hassle, no questions asked. Shop with confidence, knowing we've got your back!
INCORRECT ADDRESS
We know you're excited to receive your order, but did you know that reviewing your shipping address can make all the difference? To avoid any delivery mishaps, it's crucial to double-check your address information before completing your purchase.
Please remember that we cannot update information once your package departs our facility.
This means we are not responsible for lost or damaged packages due to an incorrect address.
To ensure that your package arrives on time and in excellent condition, follow these simple tips:
1) Verify your shipping address before placing your order
2) Use an accurate and complete address
3) Include any necessary apartment or suite numbers
By taking these steps, you can help avoid shipping snafus and ensure a smooth delivery experience.
URGENT ORDERS
Our manufacturing facility prioritizes producing high-quality products, which requires an appropriate amount of time. Unfortunately, we do not offer expedited processing or shipping, including next-day delivery.
No Rush Orders. Quality Takes Time.
SHIPPING
We know you can't wait to receive your purchase, so we offer free standard domestic shipping that takes only 3 to 5 business days (although it might take a tad longer).
Track Your Order: Be sure to give it 48 to 72 hours for the tracking information to update.
Secure Delivery: We recommend adding signature confirmation to your order (especially for orders over $100). This way, you can be present for delivery and make sure your order arrives safely. If you miss the delivery, you can easily reschedule at your earliest convenience through the tracking link.
INTERNATIONAL SHIPPING SERVICES
Shipping rates vary depending on the destination country and the total weight of your order, but we'll make sure to give you a fair estimate.
Estimate Shipping Rates: How much will getting your order to your doorstep cost? Just add your items to the cart and start the checkout process (no need to buy yet). You'll be prompted to enter your address, and we'll calculate your destination's shipping rates and transit times.
Customs Delays: While we'll do our best to get your order to you as soon as possible,
please note that delays due to customs may occur. Just sit tight, and we'll make sure to keep you updated on any shipping delays.
CUSTOMS AND IMPORT TAXES
We're all about transparency, so we want to inform you that import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer's responsibility, so you must check with your country's customs office to determine what additional costs you may incur before making a purchase.
Declaration Obligation: We are required by law to declare all merchandise accurately. Although we don't have information on how different countries manage and charge imports, we'll comply with all regulations to ensure a smooth delivery process.